State Farm® Insurance Agent Leslie West

"Mr West was professional, patient and knowledgeable throughout the process. I was provided with all my necessary documents almost immediately after our conversation. I sincerely am impressed."

"So far so good"

"Leslie West is the best in the Area. Honest, trustworthy, genuine, great customer service, and overall fantastic crew. Happy to do business with Leslie West."

"Leslie was great. She helped me insure a farm which was more work than most agents wanted to tackle. She was very professional, punctual and went the extra mile. I highly recommend her services!"

"Ms Brenda Beach is very nice and helpful all the time love her energy and personality she is right on with every question and detail I have for her. She’s the best agent ever"

"They were very prompt in calling and they also got me a lower price for both auto and rental insurance. I’m very happy that I went to State Farm insurance"

"Everytime we contact Leslie or any of the State Farm employees at her office, they are so friendly and knowledgeable and go out of their way to help us. They always have the answers we need, highly recommend!"

"Horrible customer service Every time you call they put you to voicemail"

"Super friendly and super easy!!!"

"Leslie was so helpful. She very patient and thorough. She made sure I was comfortable with my policy."

"It's always a great experience with Jensen at state farm. I'm a truck driver and always able to do everything over the phone."

"Leslie West of State Farm is a wonderful agent, she is personable and professional. The State Farm quote she gave us was so much lower than our current carrier that we thought it was an introductory rate, but it was not! She more than matched the coverage we had and our new auto and condo premiums are at least 50% less!"

"Crystal Carjabal, of State Farm out of Leslie West office in Rockford IL. has been such a great help with my Auto insurance for two cars. She was able to answer all my questions and responded quickly with all the answers. She gave me a great quote for both cars even adding my daughter to the policy without much change to the 6 month premium. She has saved me a couple hundred dollars on my auto insurance and worked on getting as many discounts possible. I highly recommend Crystal. Working with her was smooth and seamless. No high pressure sales or endless phone calls. Great work!!! 👍"

"Leslie West and her staff are the best people to work with when it comes to insurance! My adjuster, Jake Taylor, was able to quote me and get my policy started fast!"

"Very professional and without any issues. Painless. Thanks.👍"

"I called Jenson, and he saved my wife literally hundreds every 6 months on her car insurance. We bundled her with my plan and also saved money on her homeowners premium. I’ve been with State Farm since I was 16 years old. I’m a lifer!"

"I'm very grateful to Leslie West for her help in getting my first business insurance started. I expected it to be a daunting process, but it was fast, comprehensive, and everything I needed. I am grateful to Leslie who had the expertise in my political field to know exactly what I needed, at a price point that somehow got cheaper in the end! I couldn't have asked for a better agent to help me insure my interests, and sleep much better at night ❤️ Thank you Leslie West and team!"

"Excellent customer service!! Crystal Carbajal did a excellent job finding me the best insurance coverage and price!!"

"I have been a State Farm customer for more than 30 years, insuring cars, homes, and rentals. Leslie West ranks as one of the best agents I've worked with. Her attention to detail, knowledge of the business, and dedication to excellence in customer service leaves me feeling completely confident in the coverage I have today."

"I will recommend Leslie to everyone! The customer service is top notch and efficient, even from my very first phone call I was kindly greeted by Brenda. Leslie save me over $150 a month on my insurance, and explained my coverage to me in a way that was easy to understand. Do yourself a favor and call Leslie today!"

"Leslie and her entire staff have been warm, kind, professional and have expressed right, good and truthful "humanity" to me thus far. I am a patient person who watches and listens to discern matters. Immediately, when I walked into her office, her staff's warm reception and her exceptional efficiency and effectiveness in addressing my concerns were signs to me to move forward. When people value you as a customer, you know! I give YHWH, thanks and praise for allowing me to find an article/ad about Leslie, that I had cut out and put away, three years ago. Blessings up! YHWH REIGNS! My name is Mary Rose Israel. I have found THE BEST INSURANCE AGENT in Rockford. Leslie West, and her staff, are by far, the most professional, effective and efficient insurance agents in Rockford. I have transferred my accounts to Leslie as a result of multiple actions and words that have been done and said that were not professional, crude, cruel and unwarranted. I have found Leslie to be effective, efficient, and competent. She will listen to you and assist you with whatever your insurance needs may be. If you are in Illinois, specifically in Rockford and or local areas, and are looking for insurance-go no further! Leslie West Insurance is where you go. You can thank me later! Mary Rose Israel, YHWH REIGNS!"

"Terrible customer service. Didn’t feel wanted to be a customer whatsoever 0/10 would not recommend."

"From my husband which is not fond of face to face appointments - excellent. Helped with all our needs answered all our questions and more. Made us feel right at home with laughter and made us feel very confident about our decisions. Will make sure all our family and friends have her card. Thank you Leslie"

"My parents have been with State Farm for many years for their home and auto policies - when it came time for me to look for my own insurance plan, they naturally recommended Leslie, who has been their agent and taken great care of them. Leslie was a huge help early on in my transition and onboarding and that level of service has never decreased. Great communication and always goes above and beyond. Can't thank her and her team enough!"

"Great service and beautiful office! Leslie is very thorough in making sure you have the best options available, all while making it easy to follow along."